Anchors Away Boat Rentals

Policies

BOAT RENTAL INFORMATION, BOUNDARIES, REQUIREMENTS, ETC.

OPTIONAL PROP AND SKEG INSURANCE

We recognize that although we require our renters to be experienced boaters, many of our renters are unfamiliar with the waters here in the Florida Keys, which are very difficult to navigate.

In an effort to keep our customers in deep water and away from the many shallow areas and sandbars that we have in the keys, and to make navigation easier for everyone, Anchors Away has installed new touch screen Garmin GPS units on all of our boats. Each Garmin is pre-programmed with routes to all of our suggested points of interest, however, unfortunately due to the numerous shallow spots in the area, it is not uncommon to have a customer come back with damage to the Prop and Skeg.

Our goal, along with keeping our customers safe on the water, is to make our customers' experience as stress free as possible, and we truly dislike having to charge our customers for damages to the boat at the end of a great day on the water. Therefore, we offer and encourage our customers to purchase the optional prop and skeg insurance, which if added to the reservation would cover any damages to the prop and / or skeg ( very bottom of engine, see diagram below) in the event that a customer hits bottom and damages the prop and / or skeg.

Whether the customer chooses to take the optional prop and skeg insurance or not, we will always come out and tow you out of the shallow area free of charge. However, the cost of the prop and skeg if damaged can get quite costly.

In case the prop is damaged and you decline the optional insurance you will be charged $250 to replace the damaged prop.

In the case that the skeg is damaged, and you decline the optional insurance you will be charged $500 - $700 to repair the skeg.

Therefore, if you damaged both the prop and the skeg, it would be your responsibility to cover the cost to replace the Prop and repair the Skeg which would result in a total cost of between $750 and $950 per engine, unless you purchase the prop and skeg insurance.

For a single day rental, the cost of the optional prop and skeg insurance is $75 /day.

We offer discounted per day rates for multi day rentals. Please see pricing for multi day rentals below: 

  • For a 2 day rental the cost of the optional prop and skeg insurance is $125
  • For a 3 day rental the cost of the optional prop and skeg insurance is $150
  • For a 4 day rental the cost of the optional prop and skeg insurance is $175
  • For a 5 day rental the cost of the optional prop and skeg insurance is $200
  • For a 6 day rental the cost of the optional prop and skeg insurance is $225
  • For a 7 day rental the cost of the optional prop and skeg insurance is $250
  • For an 8 day rental the cost of the optional prop and skeg insurance is $275
  • For a 9 day rental the cost of the optional prop and skeg insurance is $300
  • For a 10 day rental the cost of the optional prop and skeg insurance is $325
  • For an 11 day rental the cost of the optional prop and skeg insurance is $350
  • For a 12 day rental the cost of the optional prop and skeg insurance is $375
  • For a 13 day rental the cost of the optional prop and skeg insurance is $400
  • For a 14 day rental the cost of the optional prop and skeg insurance is $425
  • For a 15 day rental or more, the cost of the optional prop and skeg insurance is $450

    If you purchase the insurance for a multi day rental you will be covered for the duration of your rental. The insurance will cover up to 3 incidents during the duration of your rental. If you have more than 3 incidents you will be responsible to cover any and all expenses for any additional incidents.

    Example: If you were to run aground and we had to replace the prop and then you took the boat out the next day and damaged the second prop, you would be covered for the second prop as well. This also would apply if you damaged a third prop. In the very unlikely event you run aground and damage the Prop and / or Skeg more than 3 times during the duration of your rental , the insurance you purchased will not cover you, as the insurance will only cover up to 3 incidents.

    We highly recommend adding the optional prop and skeg insurance to your rental, especially if you are not very familiar with the local waters as it is very easy to run aground.

    YOU MUST BE 21 YEARS OF AGE TO RENT AND / OR OPERATE AN ANCHORS AWAY RENTAL BOAT

    YOU MUST HAVE PRIOR BOATING EXPERIENCE. WE REQUIRE THAT YOU HAVE OPERATED A BOAT AT LEAST 5 TIMES BEFORE RENTING WITH US TO HELP ENSURE YOUR SAFETY.

    SINGLE DAY BOAT RENTAL BOUNDARIES:

    OCEAN SIDE BOUNDARIES ARE AS FOLLOWS: NORTHERN BOUNDARY IS MOLASSES REEF (MILE MARKER 97 ON US 1) MILE. SOUTHERN BOUNDARY IS ALLIGATOR LIGHT ( MARKER 80 ON US 1). OFFSHORE BOUNDARY IS THE REEF OR A MAXIMUM OF 5 MILES OFFSHORE.

    SPECIAL NOTE: THE OFFSHORE BOUNDARY CAN BE EXTENDED TO THE ISLAMORADA HUMPS (APPROXIMATELY 12 MILES OFFSHORE) PROVIDING YOU RENT A BOAT WITH TWIN ENGINES, AS WE DO NOT PERMIT SINGLE ENGINE BOATS BEYOND THE REEF OR 5 MILES. THE OTHER REQUIREMENTS ARE 1. YOU WILL HAVE TO OBTAIN PRIOR APPROVAL. 2. YOU WILL HAVE TO SIGN AN OUT OF BOUNDS WAIVER WHICH CAN BE FOUND ON OUR WEBSITE.

    BAYSIDE BOUNDARIES ARE AS FOLLOWS: NORTHERN BOUNDARY IS SNOOKS BAYSIDE RESTAURANT (MILE MARKER 99.4 ON US 1). SOUTHERN BOUNDARY IS WORLDWIDE SPORTSMAN, AKA ISLAMORADA FISH COMPANY ( MARKER 81.5 ON US 1). OFFSHORE BOUNDARY IS THE INTERCOASTAL CHANNEL, WHICH DOUBLES AS THE BOUNDARY FOR THE EVERGLADES NATIONAL PARK. WE DO NOT PERMIT ACCESS TO THE EVERGLADES NATIONAL PARK DUE TO SPECIAL PERMITS, ETC. BEING REQUIRED THERE, AS WELL AS THE VERY SHALLOW WATERS.

    MULTI DAY, WEEKLY AND MONTHLY BOAT RENTALS BOUNDARIES.

    THE BOUNDARIES FOR MULTI DAY, WEEKLY AND MONTHLY BOAT RENTALS WILL BE THE SAME AS THE SINGLE DAY RENTALS WITH THE FOLLOWING EXCEPTIONS:

    WE WILL EXTEND THE BOUNDARIES ON A CASE BY CASE BASIS DEPENDING ON HOW LONG THE RENTAL IS, WHERE YOU ARE KEEPING THE BOAT (IE. MARATHON OCEAN REEF ETC.), KNOWLEDGE OF THE AREA, SKILL LEVEL, EXPERIENCE, ETC.

    OUR MULTI DAY, WEEKLY, AND MONTHLY BOAT RENTAL BOUNDARIES CAN SPAN FROM OCEAN REEF/ CARD SOUND ROAD (NORTHERN BOUNDARY) TO THE BEGINNING OF 7 MILE BRIDGE IN MARATHON (SOUTHERN BOUNDARY). PROVIDING YOU OBTAIN PRE APPROVAL AND YOU SIGN THE REQUIRED OUT OF BOUNDS WAIVER WHICH CAN BE FOUND ON OUR WEBSITE.

    IF YOU WISH TO GO FURTHER THAN THE REEF OR 5 MILES OFFSHORE, YOU NEED TO RENT A BOAT WITH TWIN ENGINES. (THE MAXIMUM DISTANCE OFFSHORE IS 15 MILES). YOU WILL ALSO NEED TO OBTAIN PRE APPROVAL AND YOU WILL HAVE TO SIGN THE REQUIRED OUT OF BOUNDS WAIVER WHICH CAN BE FOUND ON OUR WEBSITE.

    FAILURE TO ADHERE TO ANY OF THESE BOUNDARIES WILL RESULT IN A $1000 FINE!


    FLORIDA LAW REQUIRES THAT ALL DRIVERS BORN ON OR AFTER JANUARY 1, 1988 MUST TAKE AND SHOW PROOF OF PASSING THE FLORIDA STATE BOATERS SAFETY COURSE.

    THERE ARE 2 OPTIONS FOR THE COURSE:

    1. TAKE THE FLORIDA BOAT RENTAL TEST. UPON SUCCESSFUL COMPLETION OF THE 25 QUESTION TEST (76% CORRECT OR HIGHER) YOU WILL BE ISSUED FLORIDA RENTAL TEMPORARY CERTIFICATE WHICH WILL BE VALID FOR 90 DAYS. THE COST FOR THIS COURSE IS $9.95 ON THE WEBSITES THAT WE INCLUDED A LINK TO BELOW. WE HAVE PROVIDED THE LINKS BELOW FOR YOUR CONVENIENCE, THERE ARE ALSO SEVERAL OTHER OPTIONS ONLINE TO TAKE THIS TEST IF YOU WOULD LIKE TO EXPLORE ADDITIONAL ALTERNATIVES.

    Florida Boat Rental License & Online Test | Boat Ed®

    Boat Tests 101 - Florida Rental

    2. TAKE THE FULL FLORIDA BOATERS SAFETY COURSE ONLINE OR IN THE CLASSROOM, WHICHEVER YOU PREFER. THE ONLINE VERSION TAKES APPROXIMATELY 4-8 HOURS TO COMPLETE. UPON COMPLETION OF THIS COURSE YOU WILL BE ISSUED A FLORIDA STATE BOATERS SAFTEY CARD AND YOU WILL BE PERMITTED TO OPERATE BOATS IN THE STATE OF FLORIDA FOR LIFE. BOAT US OFFERS THE CLASS FOR FREE, PLEASE SEE THE LINK BELOW PROVIDED FOR YOUR CONVENIENCE. THERE ARE ALSO SEVERAL OTHER OPTIONS ONLINE TO TAKE THIS TEST IF YOU WOULD LIKE TO EXPLORE ADDITIONAL ALTERNATIVES.

    https://www.boatus.org/florida

    NOTE: LESSEE MUST PRESENT THE BOATERS SAFETY CARD FOR THE FULL COURSE OR THE TEMPORARY CERTIFICATE THAT IS ISSUED AFTER SUCCESSFULLY PASSING THE RENTAL COURSE AT THE TIME OF RENTAL. IF THIS PROOF IS NOT PROVIDED LESSEE WILL NOT BE PERMITTED TO RENT THE BOAT. THE LESSEE WILL HAVE TO TAKE AND PASS THE TEST ON ONE OF OUR TABLETS OR THEIR PHONE AT THE MARINA BEFORE WE CAN LEGALLY RELEASE THE BOAT.

    **PLEASE UNDERSTAND THAT IF YOU DO NOT COMPLETE THE COURSE IN ADVANCE THIS MAY RESULT IN LESS TIME ON THE WATER WITH YOUR RENTAL**

    FUEL: THE CUSTOMER WILL BE RESPONSIBLE FOR HIS OR HER FUEL CHARGES. THE BOAT WILL BE PROVIDED TO YOU COMPLETELY FULL, AND YOU WILL BE RESPONSIBLE FOR FILLING IT UP WHEN YOU RETURN TO THE DOCK

    *FOR MULTI-DAY, WEEKLY RENTALS AND MONTHLY RENTALS, IF YOU WISH TO KEEP THE BOAT OFF PREMISES, YOU MUST RECEIVE PRIOR APPROVAL AND SIGN AN OVERNIGHT WAIVER IN ORDER TO KEEP IT OVERNIGHT OFF PREMISES. IF YOU RECEIVE APPROVAL, THE BOAT MUST MUST BE RETURNED TO THE PLACE OF DOCKING BEFORE SUNSET EACH NIGHT AND MAY NOT LEAVE THE DOCK UNTIL AFTER SUNRISE. OPERATING THE BOAT BEFORE SUNRISE OR AFTER SUNSET IS STRICTLY PROHIBITED AND WILL RESULT IN A FORFEIT OF YOUR RENTAL!

    IF YOU ARE RETURNING THE RENTAL BACK TO THE MARINA EACH DAY, THE BOAT WILL BE DUE BACK 8 HOURS FROM THE TIME YOU LEAVE THE DOCK. ON THE LAST DAY, THE BOAT MUST BE RETURNED TO THE DOCK BY 6pm.

    THERE WILL BE A $1,000 HOLD FOR DAMAGES THAT WILL BE PUT ON YOUR CARD THE MORNING OF THE RENTAL. IF THE BOAT IS RETURNED IN THE SAME CONDITION IT LEFT IN, THE HOLD WILL LIFTED IN 3-5 BUSINESS DAYS DEPENDING ON YOUR BANK.

    YOU MUST REMAIN IN IDLE SPEED ONLY IN ALL CREEKS AND CHANNELS, AS WELL AS IN ALL NO WAKE ZONES. THIS MEANS MOVING THE THROTTLE ONE CLICK FORWARD FROM THE NEUTRAL POSITION. THE MOTOR SHOULD NOT BE REVVING AT ANY MORE THAN 700 RPMs.

    TAVERNIER AND SNAKE CREEKS CAN BE VERY DANGEROUS AND ANYTHING MORE THAN IDLE SPEED IS STRICTLY PROHIBITED! IF YOU DO NOT FOLLOW THESE GUIDELINES YOU WILL FORFEIT YOUR RENTAL.

    IF YOU CAUSE ANY DAMAGES TO BOATS OR PROPERTY ON THE CREEK DUE TO YOUR WAKE, YOU WILL BE RESPONSIBLE FOR DAMAGES.

    IF YOU PLAN ON FISHING, YOU MUST HAVE A VALID LICENSE TO DO SO. YOU CAN OBTAIN IT FROM:

    https://myfwc.com/license/

    DAMAGES: BELOW IS A LIST OF COMMON DAMAGES, WITH GENERAL PRICING THAT OF COURSE MAY VARY. THE RENTER WILL BE RESPONSIBLE FOR ALL DAMAGES TO THE VESSEL THAT WERE NOT PREVIOUSLY THERE EXCLUDING NORMAL WEAR AND TEAR.

    PROPELLOR…………………………………………………………………….……………$250

    SKEG……………………………………………………………………………………..………$500

    PROP SHAFT………………………………………………………………………………….$650

    DIVE FLAG AND POLE…………………………………………………………………….$40

    COMPLETE LOWER UNIT/ GEAR HOUSING REPLACEMENT…………….$2,000-$4,000

    FIBERGLASS REPAIR UNDER 1” CIRCUMFERENCE…………..………………..$225

    FIBERGLASS REPAIR 3” TO 6″ CIRCUMFERENCE…………………………..$350

    EXTENSIVE FIBERGLASS OR BOAT DAMAGE……………………………….$QUOTE

    BIMINI TOP COMPLETE…………………………………………………….…$730

    BIMINI TOP FRAME ONLY……………………………………………………$324

    BiIMINI TOP CANVAS…………………………………………………………..$405

    LADDER……………………………………………………………………………$150

    CHILD/ ADULT SKI VEST……………………………………………………..$30/$40

    SAFETY LIFE JACKET…………………………………………………………….$16

    FLARE KIT………………………………………………………………………….$36

    FIRE EXTINGUISHER……………………………………………………………..$40

    THROW CUSHION………………………………………………………………….$20

    Anchor Kit……………………………………………………………………….$120

    Dock Line………………………………………………………………………..$15

    Fender……………………………………………………………………………$25

    Snorkel Set…………………………………………………………………….$50

    ** AS AN ADD ON, YOU CAN PURCHASE PROP AND SKEG INSURANCE FOR $75.00 PER MOTOR PER DAY. THIS WILL COVER DAMAGES TO THE PROP AND SKEG ONLY.

    THERE IS NO GRILLING OR COOKING PERMITTED ON THE BOATS AT ANY TIME, AND NO PROPANE AND OR CHARCOAL IS PERMITTED ON BOATS.

    PET POLICY IS DETERMINED CASE BY CASE, PLEASE CALL US! – (305) 896-2219

    IF YOU ARRIVE AFTER YOUR TIME DUE BACK IN, YOU WILL AUTOMATICALLY BE CHARGED A LATE FEE.

    THE USE OF ANY UNDERWATER BREATHING APPARATUS IS STRICTLY PROHIBITED. THIS INCLUDES ANY AND ALL SCUBA GEAR, SNUBAS, ETC.

    IF THE BOAT IS RETURNED EXCESSIVELY DIRTY, A CLEANING FEE OF $50 WILL BE CHARGED. EXAMPLES ARE EXCESSIVE TRASH, LEFTOVER BAIT, CHUM, ETC.

    DEPOSITS ARE 25% OF YOUR TOTAL RENTAL COSTS.

    FULL, HALF DAY AND HOURLY RENTALS:

    FULL REFUNDS WILL BE PROVIDED WITH AN ADVANCED NOTICE OF A MINIMUM OF 48 HOURS PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME.

    CANCELLATIONS BETWEEN 24 AND 48 HOURS PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED 50% OF THE FULL RENTAL FEE.

    CANCELLATIONS MADE WITHIN 24 HOURS INSIDE OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT OF THE RENTAL FEE.

    MULTI-DAY RENTALS (2 - 6 DAYS)

    FULL REFUNDS WILL BE PROVIDED WITH AN ADVANCED NOTICE OF A MINIMUM OF 1 WEEK PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME.

    CANCELLATIONS BETWEEN 72 HOURS AND 1 WEEK PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED 50% OF THE FULL RENTAL FEE.

    CANCELLATIONS MADE WITHIN 72 HOURS INSIDE OF THE RENTAL / RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT OF THE RENTAL FEE.

    WEEKLY RENTALS

    FULL REFUNDS WILL BE PROVIDED WITH AN ADVANCED NOTICE OF A MINIMUM OF 2 WEEKS PRIOR TO THE START OF THE RENTAL / RESERVATION TIME.

    CANCELLATIONS BETWEEN 1 - 2 WEEKS PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED 50% OF THE FULL RENTAL FEE.

    CANCELLATIONS MADE WITHIN 1 WEEK INSIDE OF THE RENTAL / RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT OF THE RENTAL FEE.

    MONTHLY RENTALS

    FULL REFUNDS WILL BE PROVIDED WITH AN ADVANCED NOTICE OF A MINIMUM OF 1 MONTH PRIOR TO THE START OF THE RENTAL / RESERVATION TIME.

    CANCELLATIONS BETWEEN 2 - 4 WEEKS PRIOR TO THE START OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED 50% OF THE FULL RENTAL FEE.

    CANCELLATIONS MADE WITHIN 2 WEEKS INSIDE OF THE RENTAL/ RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT OF THE RENTAL FEE.

    HOLIDAYS AND MINI SEASON

    YOU WILL BE REQUIRED TO PAY IN FULL AT TIME OF RESERVATION OR WE WILL CALL YOU FOR FULL PAYMENT.

    FULL REFUNDS WILL BE PROVIDED WITH AN ADVANCED NOTICE OF A MINIMUM OF 2 WEEKS PRIOR TO THE START OF THE RENTAL / RESERVATION TIME.

    CANCELLATIONS BETWEEN 1 AND 2 WEEKS PRIOR TO THE START OF THE RENTAL / RESERVATION TIME WILL BE BILLED AT A RATE OF 50% OF THE FULL RENTAL FEE.

    CANCELLATIONS MADE WITHIN 1 WEEK OF INSIDE THE RENTAL/ RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT OF THE RENTAL FEE.

    GENERAL INFO

    IN ORDER TO MAKE A CANCELLATION, YOU MUST CALL AND SPEAK DIRECTLY TO A STAFF MEMBER WITHIN THE SPECIFIED TIME PERIOD. YOU CANNOT CANCEL A RESERVATION VIA VOICEMAIL, EMAIL, TEXT, OR ANY OTHER ELECTRONIC MEANS AS THE CANCELLATION REQUEST WILL NOT BE HONORED.

    REFUNDS WILL BE PROVIDED IN THE CASE OF ANY EQUIPMENT FAILURES THAT RENDER THE VESSEL INOPERABLE AND A REPLACEMENT VESSEL IS NOT AVAILABLE.

    UNFORTUNATELY NO REFUNDS WILL BE ISSUED BASED ON INCLEMENT WEATHER SUCH AS, CLOUDY SKIES, WIND OR RAIN AS THE WEATHER IN THE FLORIDA KEYS IS VERY UNPREDICTABLE AND CHANGES QUITE RAPIDLY. 

    IF YOU HAVE ANY QUESTIONS REGARDING OUR CANCELATION POLICIES PLEASE DO NOT HESITATE TO CALL US! – (305) 896-2219